Massey Brothers Automotive

Called to setup an appointment for a state inspection. Called on Thursday, had an appointment on Monday. They were ready at the agreed upon time and got me in and out pretty quickly. The couches in the waiting area are super comfortable and I could have comfortably waited much longer! Staff were friendly and attentive.

I had one of the best vehicle upkeep experiences ever at a great price with a reputable business. I’ve lived in Durham over 30 years. I’ve seen this place from decades. I stopped in Friday afternoon and was able to make an appointment for today, Monday. My appointment was manageable with my work schedule. This business performed what I needed for my vehicle. Two gentleman working there (one with a long beard and another) were a great experience to talk to as they finished working on my Infiniti. I have taken my vehicle (Roxanne 🙃) to one or two other places that did NOT impress me at all. However, today, Massey Brothers Automotive have gained a lifetime client with me due to their care! …

Great, honest, and friendly service. I took my vehicle in there today to get some repairs done. I told them what I "thought" the issue was and what needed to be done. They called me later and advised that the car was fine and the repairs I came in about did not need to be done. I think some places might have done the repair anyway even when it wasn't need, but not here. They charged me an inspection fee and I was good to go. I will bring my vehicle back for all my service needs. It's nice to know that there are fair and honest people in this line of business.

Always accommodating, never over sell. Knowledgeable, patient and helpful. Update 9/13/24 Loss of power and failed charging system. Able to squeeze me in today and diagnose problem. Make repair and replace (expensive) battery under warranty. No catered breakfast, but nobody's perfect, right?

Charged me for diagnostic. Told me the reason why my car wasn't starting because of feul pump assembly was needed.Scammed me out of $900 for a fuel pump replacement. Paid the money and the very next day will not start again and they refused to fix my truck unless I gave them $450 more. Do not waste your time and money with these con artist. Craig lied straight to my face and they are not doing diagnostic correctly and make it seem like it's the customer fault knowing they are not doing there job in telling customer what's wrong with vehicle the first time. Scam Artists and I would not recommend going there for any type of repairs.